The 3 ‘R’s of Customer Service - E-book - ePub

Hands up if you are happy with the standards of customer service?Nobody?!Well, I am pleased to say that you have come to the right place... Matthew Storey is passionate about changing the face of customer service by actually introducing a human face! Far too often the essence of humanity has been sucked out of the service industry by the speed of the digital age that we operate in. Matthew is a life-coach, mentor and business trainer who specialises in the provision of outstanding customer service.
He has worked with thousands of others, from individuals right through to global corporations. He believes in a people centric culture - the only culture!His goal? To introduce a world where every customer has the right to be treated as a unique individual. Thank you for joining him on this journey... It is time to put the humanity back into customer service...